488 lines
24 KiB
PHP
488 lines
24 KiB
PHP
<?php
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namespace App\Support;
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use App\Models\Business\CourierOnboarding;
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use App\Models\Business\CourierQuoteChange;
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use App\Models\Business\CourierQuoteChangeEvent;
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use App\Models\Business\CourierQuoteVersion;
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use Illuminate\Support\Carbon;
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use Illuminate\Support\Facades\DB;
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use Illuminate\Validation\ValidationException;
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/**
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* 已入驻快递的后台变价：我方在入驻同款报价页里改价格或计费方式，
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* 提交成报价变更单 → 审核通过生成新版本 → 按入驻资料推送给快递 e签宝签署 → 签完回传归档。
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* 同一家快递始终只有一条入驻记录，报价按版本往后接。
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*/
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final class CourierRequoteService
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{
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public const CHANGE_PRICE = '变价';
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public const CHANGE_STRUCTURE = '重新报价';
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/** 单项涨跌超过 30% 在审核页提醒。 */
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public const LARGE_CHANGE = 0.3;
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/** 报价管理里的报价类型：区分入驻首版和后续变价。 */
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public static function quoteTypeFor(string $changeType): string
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{
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return $changeType === self::CHANGE_STRUCTURE ? '快递重新报价' : '快递变价报价';
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}
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public function __construct(private readonly CourierOnboardingService $onboardings)
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{
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}
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/** 报价版本属于哪家已入驻快递（按系统快递名称对应）。 */
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public function onboardingForCourier(?string $courierName): ?CourierOnboarding
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{
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if (blank($courierName)) {
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return null;
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}
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return CourierOnboarding::query()
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->where('courier_name', $courierName)
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->whereIn('status', [CourierOnboarding::STATUS_APPROVED, CourierOnboarding::STATUS_ACTIVATED])
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->latest('id')
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->first();
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}
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/**
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* 已入驻快递的系统名称 => 入驻 id，报价管理列表一次取出。
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*
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* @return array<string,int>
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*/
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public function onboardedCourierIds(): array
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{
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return CourierOnboarding::query()
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->whereIn('status', [CourierOnboarding::STATUS_APPROVED, CourierOnboarding::STATUS_ACTIVATED])
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->whereNotNull('courier_name')
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->orderBy('id')
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->pluck('id', 'courier_name')
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->all();
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}
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/** 这家快递最新的报价版本（含待签署的）。 */
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public function latestVersion(CourierOnboarding $onboarding): ?CourierQuoteVersion
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{
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return CourierQuoteVersion::query()
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->with('signature')
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->where('company_name', $onboarding->courier_name)
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->whereNull('courier_expcode')
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->where('status', 'approved')
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->latest('id')
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->first();
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}
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/** @return \Illuminate\Support\Collection<int,CourierQuoteVersion> */
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public function versions(CourierOnboarding $onboarding): \Illuminate\Support\Collection
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{
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return CourierQuoteVersion::query()
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->with('signature')
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->where('company_name', $onboarding->courier_name)
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->whereNull('courier_expcode')
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->where('status', 'approved')
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->latest('id')
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->get();
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}
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/** 还没审核完的变价单（待审核或已退回），同一时间只允许一张。 */
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public function openChange(CourierOnboarding $onboarding): ?CourierQuoteChange
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{
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return CourierQuoteChange::query()
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->where('carrier_name', $onboarding->courier_name)
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->whereIn('status', [CourierQuoteChange::STATUS_PENDING_REVIEW, CourierQuoteChange::STATUS_RETURNED, CourierQuoteChange::STATUS_DRAFT])
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->whereNotNull('quote_payload')
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->where('change_type', '!=', '存量报价')
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->latest('id')
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->first();
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}
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/**
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* 当前生效（最新）版本的报价结构，作为变价底稿。
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*
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* @return array<string,mixed>
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*/
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public function currentPayload(CourierOnboarding $onboarding): array
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{
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// 以最新的长期报价为底稿：临时变价到期就作废，不该成为下一次变价的起点。
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$version = $this->versions($onboarding)->first(static fn (CourierQuoteVersion $item): bool => ! $item->isTemporary())
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?? $this->latestVersion($onboarding);
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$change = $version?->source_change_id ? CourierQuoteChange::query()->find($version->source_change_id) : null;
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return $change?->hasQuotePayload() ? $change->quote_payload : $this->onboardings->quotePayload($onboarding);
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}
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/** 用报价结构生成一份临时的入驻对象，复用入驻的报价列、规则文字和报价矩阵。 */
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public function draftModel(CourierOnboarding $onboarding, array $payload): CourierOnboarding
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{
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$model = $onboarding->replicate();
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$model->id = $onboarding->id;
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foreach (CourierOnboardingService::QUOTE_FIELDS as $field) {
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$model->setAttribute($field, $payload[$field] ?? null);
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}
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$model->setRelation('files', collect());
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return $model;
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}
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/**
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* 提交变价单（新建或更新已退回的那张），进入待审核。
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*
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* @param array<string,mixed> $data
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*/
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public function submit(CourierOnboarding $onboarding, array $data, int $userId): CourierQuoteChange
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{
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if ($onboarding->status !== CourierOnboarding::STATUS_ACTIVATED) {
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throw ValidationException::withMessages(['status' => '快递开通后才能发起变价。']);
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}
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$attributes = $this->onboardings->quoteAttributes($data);
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$structure = $attributes['quote_structure'];
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if (($structure['mode'] ?? '') === 'other') {
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throw ValidationException::withMessages(['quote_mode' => '后台变价请选择具体的计费方式。']);
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}
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$errors = CourierQuoteStructure::validate($structure, $attributes['quote_rows']);
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if (blank($attributes['quote_effective_date'])) {
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$errors['quote_effective_date'] = '请填写新报价的执行日期。';
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}
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// 结束日期选填：填了就是短期（临时）变价，到期后自动回到原来的长期报价。
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$endDate = filled($data['quote_end_date'] ?? null) ? Carbon::parse((string) $data['quote_end_date'])->startOfDay() : null;
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if ($endDate !== null && filled($attributes['quote_effective_date']) && $endDate->lt(Carbon::parse($attributes['quote_effective_date'])->startOfDay())) {
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$errors['quote_end_date'] = '结束日期不能早于执行日期。';
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}
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if ($errors !== []) {
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throw ValidationException::withMessages($errors);
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}
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$payload = [];
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foreach (CourierOnboardingService::QUOTE_FIELDS as $field) {
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$payload[$field] = $attributes[$field] ?? null;
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}
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$current = $this->currentPayload($onboarding);
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if ($this->comparable($payload) === $this->comparable($current)) {
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throw ValidationException::withMessages(['quote_rows' => '报价和当前版本完全一样，没有需要变更的内容。']);
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}
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$open = $this->openChange($onboarding);
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if ($open !== null && $open->status === CourierQuoteChange::STATUS_PENDING_REVIEW) {
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throw ValidationException::withMessages(['status' => "已有待审核的变价单 {$open->number}，审核完成后再发起新的变价。"]);
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}
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$version = $this->latestVersion($onboarding);
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$effectiveDate = Carbon::parse($payload['quote_effective_date'])->startOfDay();
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$draft = $this->draftModel($onboarding, $payload);
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$values = $this->onboardings->quoteMatrix($draft, $draft->quoteRowList(), $effectiveDate);
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$type = $this->sameStructure($payload, $current) ? self::CHANGE_PRICE : self::CHANGE_STRUCTURE;
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return DB::transaction(function () use ($onboarding, $data, $userId, $payload, $values, $version, $effectiveDate, $endDate, $type, $open): CourierQuoteChange {
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$attributes = [
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'source_quote_id' => $version?->version_code ?? ('RZ-' . $onboarding->id),
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'source_sheet_name' => $version?->sheet_name ?? ($onboarding->courier_name . '报价'),
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'carrier_name' => $onboarding->courier_name,
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'quote_type' => $version?->quote_type ?? '快递报价',
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'change_type' => $type,
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'status' => CourierQuoteChange::STATUS_PENDING_REVIEW,
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'effective_date' => $effectiveDate,
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'end_date' => $endDate,
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'is_retrospective' => $effectiveDate->lt(today()),
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'recalculation_status' => CourierQuoteChange::RECALCULATION_NOT_REQUIRED,
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'summary' => trim((string) $data['summary']),
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'submitted_by' => $userId,
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'submitted_at' => now(),
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'quote_payload' => $payload,
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'proposed_values_json' => json_encode($values, JSON_UNESCAPED_UNICODE | JSON_THROW_ON_ERROR),
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];
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if ($open !== null) {
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$from = $open->status;
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$open->update($attributes);
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$change = $open;
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} else {
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$from = null;
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$change = CourierQuoteChange::create([
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'company_id' => company_id(),
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'number' => $this->nextChangeNumber(),
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'created_by' => $userId,
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...$attributes,
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]);
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}
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CourierQuoteChangeEvent::create([
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'company_id' => company_id(),
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'quote_change_id' => $change->id,
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'event_type' => 'submitted',
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'from_status' => $from,
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'to_status' => CourierQuoteChange::STATUS_PENDING_REVIEW,
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'note' => "后台{$type}：{$onboarding->courier_name}，自 {$effectiveDate->toDateString()} 起执行。",
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'created_by' => $userId,
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]);
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return $change->fresh();
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});
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}
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/**
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* 新旧报价对比：同一计费方式时逐格列出变动；计费方式变了则说明结构变化。
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*
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* @return array{same_structure:bool,old_mode:string,new_mode:string,old_columns:list<string>,new_columns:list<string>,cells:list<array{region:string,label:string,old:?float,new:?float}>,added:list<string>,removed:list<string>,rules:list<array{old:string,new:string}>}
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*/
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public function diff(CourierOnboarding $onboarding, array $old, array $new): array
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{
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$oldModel = $this->draftModel($onboarding, $old);
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$newModel = $this->draftModel($onboarding, $new);
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$oldColumns = $oldModel->quoteColumns();
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$newColumns = $newModel->quoteColumns();
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$oldRows = collect($oldModel->quoteRowList())->keyBy('region');
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$newRows = collect($newModel->quoteRowList())->keyBy('region');
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$same = $this->sameStructure($new, $old);
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$cells = [];
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if ($same) {
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foreach ($newRows as $region => $row) {
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if (! $oldRows->has($region)) {
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continue;
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}
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$before = CourierQuoteStructure::rowValues($oldRows->get($region), $oldColumns);
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$after = CourierQuoteStructure::rowValues($row, $newColumns);
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foreach ($newColumns as $index => $column) {
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if (round((float) ($before[$index] ?? 0), 4) !== round((float) ($after[$index] ?? 0), 4) || ($before[$index] === null) !== ($after[$index] === null)) {
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$cells[] = ['region' => (string) $region, 'label' => $column['label'], 'old' => $before[$index], 'new' => $after[$index]];
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}
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}
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}
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}
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$oldRules = $oldModel->quoteRuleLines();
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$newRules = $newModel->quoteRuleLines();
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$rules = [];
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foreach (array_unique([...array_keys($oldRules), ...array_keys($newRules)]) as $index) {
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if (($oldRules[$index] ?? '') !== ($newRules[$index] ?? '')) {
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$rules[] = ['old' => (string) ($oldRules[$index] ?? '—'), 'new' => (string) ($newRules[$index] ?? '—')];
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}
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}
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if (($old['quote_note'] ?? null) !== ($new['quote_note'] ?? null)) {
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$rules[] = ['old' => '备注：' . ($old['quote_note'] ?: '无'), 'new' => '备注：' . ($new['quote_note'] ?: '无')];
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}
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return [
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'same_structure' => $same,
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'old_mode' => CourierQuoteStructure::describe($oldModel->quoteStructure()),
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'new_mode' => CourierQuoteStructure::describe($newModel->quoteStructure()),
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'old_columns' => array_column($oldColumns, 'label'),
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'new_columns' => array_column($newColumns, 'label'),
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'cells' => $cells,
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'added' => $newRows->keys()->diff($oldRows->keys())->values()->all(),
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'removed' => $oldRows->keys()->diff($newRows->keys())->values()->all(),
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'rules' => $rules,
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];
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}
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/** 变价单对应的底稿（变价前的版本）报价结构。 */
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public function basePayload(CourierOnboarding $onboarding, CourierQuoteChange $change): array
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{
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$source = CourierQuoteVersion::query()->where('version_code', $change->source_quote_id)->first();
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$sourceChange = $source?->source_change_id ? CourierQuoteChange::query()->find($source->source_change_id) : null;
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return $sourceChange?->hasQuotePayload() ? $sourceChange->quote_payload : $this->onboardings->quotePayload($onboarding);
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}
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/**
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* 作废发错的报价版本。还没签完的同时撤回 e签宝 签署任务；已签完的只做内部作废（原件、回签单保留），
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* 需另发一版正确报价让快递重新签。
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*
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* @return string 给操作人看的结果说明
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*/
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public function voidVersion(CourierQuoteVersion $version, string $reason, int $userId): string
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{
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if ($version->isVoided()) {
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throw ValidationException::withMessages(['void_reason' => "{$version->version_code} 已经作废。"]);
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}
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$signature = $version->signature()->first();
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$signed = $signature !== null && in_array($signature->status, [
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\App\Models\Business\CourierQuoteSignature::STATUS_ARCHIVED,
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\App\Models\Business\CourierQuoteSignature::STATUS_COMPLETED,
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], true);
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$note = '';
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if ($signature !== null && ! $signed && filled($signature->esign_sign_flow_id)
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&& $signature->status === \App\Models\Business\CourierQuoteSignature::STATUS_SIGNING) {
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try {
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app(\App\Services\Esign\EsignClient::class)->revokeSignFlow((string) $signature->esign_sign_flow_id, '报价发错作废：' . $reason);
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} catch (\Throwable $exception) {
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throw ValidationException::withMessages(['void_reason' => '撤回 e签宝 签署任务失败：' . mb_substr($exception->getMessage(), 0, 200) . '。可先点「同步签署状态」确认快递是否已签。']);
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}
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$signature->update(['status' => \App\Models\Business\CourierQuoteSignature::STATUS_REVOKED, 'updated_by' => $userId]);
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$note = '已撤回快递 e签宝 里的待签任务。';
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} elseif ($signed) {
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$note = '快递已签署，回签单保留；请另发一版正确报价让快递重新签署。';
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}
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DB::transaction(function () use ($version, $reason, $userId, $signature, $signed, $note): void {
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$version->update([
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'status' => CourierQuoteVersion::STATUS_VOIDED,
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'signature_status' => $signed ? $version->signature_status : ($signature !== null ? '已撤销' : $version->signature_status),
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'void_reason' => $reason,
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'voided_at' => now(),
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'voided_by' => $userId,
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]);
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if ($version->source_change_id) {
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CourierQuoteChangeEvent::create([
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'company_id' => $version->company_id,
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'quote_change_id' => $version->source_change_id,
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'event_type' => 'voided',
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'from_status' => null,
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'to_status' => null,
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'note' => "报价版本 {$version->version_code} 已作废：{$reason}。{$note}",
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'created_by' => $userId,
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]);
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}
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});
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return "{$version->version_code} 已作废，不再参与生效。" . $note;
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}
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/** 这家快递当前生效的版本：已签署、未作废、执行日期已到中最新的一版。 */
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/**
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* 某一天（默认今天）执行的报价版本：已签署、未作废、执行期间覆盖这一天，取开始日期最晚的一版。
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* 短期变价期间用临时价，到期后自动回到原来的长期报价。
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*/
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public function effectiveVersion(string $courierName, ?\DateTimeInterface $date = null): ?CourierQuoteVersion
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{
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$versions = CourierQuoteVersion::query()
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->with('signature')
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->where('company_name', $courierName)
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->whereNull('courier_expcode')
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->where('status', CourierQuoteVersion::STATUS_APPROVED)
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->get();
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return self::resolveAt($versions, $date ?? today());
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}
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/**
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* @param \Illuminate\Support\Collection<int,CourierQuoteVersion> $versions 同一家快递的版本
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* @param bool $includeTemporary false 时只看长期报价（算「临时价到期后回到哪一版」）
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*/
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public static function resolveAt(\Illuminate\Support\Collection $versions, \DateTimeInterface $date, bool $includeTemporary = true): ?CourierQuoteVersion
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{
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return $versions
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->filter(static fn (CourierQuoteVersion $version): bool => ! $version->isVoided()
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&& ($version->isApprovedStockQuote() || self::isSignedVersion($version))
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&& ($includeTemporary || ! $version->isTemporary())
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&& $version->coversDate($date))
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->sortBy([
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static fn ($a, $b) => $b->effective_date <=> $a->effective_date,
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static fn ($a, $b) => $b->id <=> $a->id,
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])
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->first();
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}
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public static function isSignedVersion(CourierQuoteVersion $version): bool
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{
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return in_array($version->signature_status, ['已签署并归档', '历史签署资料已归档'], true)
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|| $version->signature?->status === \App\Models\Business\CourierQuoteSignature::STATUS_ARCHIVED;
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}
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/**
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* 审核提醒：倒签、价格为 0、涨跌幅过大。
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*
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* @param array<string,mixed>|null $diff
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* @return list<string>
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*/
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public function reviewWarnings(CourierQuoteChange $change, ?array $diff): array
|
||
{
|
||
$warnings = [];
|
||
$current = $this->effectiveVersion((string) $change->carrier_name);
|
||
if ($current !== null && $change->effective_date->lt($current->effective_date)) {
|
||
$warnings[] = "执行日期 {$change->effective_date->toDateString()} 早于当前生效版本 {$current->version_code}（{$current->effective_date->toDateString()} 起），属于倒签，会改动已发生运单的运费。";
|
||
} elseif ($change->effective_date->lt(today())) {
|
||
$warnings[] = "执行日期 {$change->effective_date->toDateString()} 早于今天，属于倒签，会改动已发生运单的运费。";
|
||
}
|
||
|
||
if ($change->end_date !== null) {
|
||
$others = CourierQuoteVersion::query()
|
||
->where('company_name', (string) $change->carrier_name)
|
||
->where('status', CourierQuoteVersion::STATUS_APPROVED)
|
||
->where(static fn ($query) => $query->whereNull('source_change_id')->orWhere('source_change_id', '!=', $change->id))
|
||
->get();
|
||
$base = self::resolveAt($others, $change->end_date->copy()->addDay(), false);
|
||
$warnings[] = $base !== null
|
||
? "这是短期变价：{$change->effective_date->toDateString()} 至 {$change->end_date->toDateString()} 执行，{$change->end_date->copy()->addDay()->toDateString()} 起自动恢复 {$base->version_code}（{$base->periodLabel()}）。"
|
||
: "这是短期变价，但到期后（{$change->end_date->copy()->addDay()->toDateString()} 起）没有可以恢复的已签署长期报价，到期后这家快递将没有生效报价。";
|
||
$overlap = $others->filter(static fn (CourierQuoteVersion $version): bool => ! $version->isVoided() && $version->isTemporary()
|
||
&& $version->effective_date->lte($change->end_date) && $version->end_date->gte($change->effective_date));
|
||
if ($overlap->isNotEmpty()) {
|
||
$warnings[] = '和已有的短期变价执行期间重叠：' . $overlap->map(static fn (CourierQuoteVersion $version): string => $version->version_code . '（' . $version->periodLabel() . '）')->implode('、') . '，重叠的日期以开始日期较晚的一份为准。';
|
||
}
|
||
}
|
||
|
||
$big = [];
|
||
foreach ($diff['cells'] ?? [] as $cell) {
|
||
$old = $cell['old'];
|
||
$new = $cell['new'];
|
||
if ($old !== null && $new !== null && (float) $old > 0 && abs((float) $new - (float) $old) / (float) $old > self::LARGE_CHANGE) {
|
||
$big[] = $cell['region'] . ' ' . $cell['label'] . ' ' . CourierQuoteStructure::kg((float) $old) . '→' . CourierQuoteStructure::kg((float) $new);
|
||
}
|
||
}
|
||
if ($big !== []) {
|
||
$warnings[] = '涨跌超过 ' . (int) (self::LARGE_CHANGE * 100) . '%：' . implode('；', array_slice($big, 0, 8)) . (count($big) > 8 ? ' 等 ' . count($big) . ' 处' : '') . '，请核对是否多打或少打了位数。';
|
||
}
|
||
|
||
$zeros = [];
|
||
$table = \App\Http\Controllers\Business\CourierQuoteSignatures::quoteTable(json_decode((string) $change->proposed_values_json, true) ?: []);
|
||
foreach (array_slice($table, 1) as $row) {
|
||
foreach (array_slice($row, 1, null, true) as $index => $value) {
|
||
if (is_numeric($value) && (float) $value === 0.0) {
|
||
$zeros[] = $row[0] . ' ' . ($table[0][$index] ?? '');
|
||
}
|
||
}
|
||
}
|
||
if ($zeros !== []) {
|
||
$warnings[] = '价格为 0：' . implode('、', array_slice($zeros, 0, 8)) . (count($zeros) > 8 ? ' 等 ' . count($zeros) . ' 处' : '') . '。';
|
||
}
|
||
|
||
return $warnings;
|
||
}
|
||
|
||
private function sameStructure(array $a, array $b): bool
|
||
{
|
||
$shape = static fn (array $payload): array => CourierQuoteStructure::columns(
|
||
is_array($payload['quote_structure'] ?? null) ? $payload['quote_structure'] : []
|
||
);
|
||
|
||
return $shape($a) === $shape($b);
|
||
}
|
||
|
||
private function comparable(array $payload): string
|
||
{
|
||
$rows = array_map(static fn (array $row): array => [
|
||
'region' => $row['region'] ?? '',
|
||
'flat' => array_map(static fn ($v) => $v === null ? null : round((float) $v, 4), (array) ($row['flat'] ?? [])),
|
||
'base' => isset($row['base']) ? round((float) $row['base'], 4) : null,
|
||
'rates' => array_map(static fn ($v) => $v === null ? null : round((float) $v, 4), (array) ($row['rates'] ?? [])),
|
||
], array_values(array_filter((array) ($payload['quote_rows'] ?? []), 'is_array')));
|
||
$copy = $payload;
|
||
$copy['quote_rows'] = $rows;
|
||
unset($copy['quote_effective_date']);
|
||
foreach (['min_weight', 'per_ticket_surcharge'] as $key) {
|
||
$copy[$key] = isset($copy[$key]) ? round((float) $copy[$key], 4) : null;
|
||
}
|
||
$copy['volumetric_divisor'] = isset($copy['volumetric_divisor']) ? (int) $copy['volumetric_divisor'] : null;
|
||
ksort($copy);
|
||
|
||
return json_encode($copy, JSON_UNESCAPED_UNICODE);
|
||
}
|
||
|
||
private function nextChangeNumber(): string
|
||
{
|
||
$prefix = 'BG-' . now()->format('Ymd') . '-';
|
||
$last = CourierQuoteChange::withTrashed()->where('number', 'like', $prefix . '%')->lockForUpdate()->max('number');
|
||
$sequence = $last ? ((int) substr((string) $last, -3)) + 1 : 1;
|
||
|
||
return $prefix . str_pad((string) $sequence, 3, '0', STR_PAD_LEFT);
|
||
}
|
||
}
|