fix(oa-board): wrap timeout followup exports

furniture-3d-system/src/app/api/intake/oa-board/export/route.ts

@@ -82,6 +82,41 @@ function applyTimeoutCellStyle(worksheet: ExcelJS.Worksheet) {
   })
 }
 
+function applyTimeoutFollowupExportStyle(worksheet: ExcelJS.Worksheet) {
+  const followupHeaders = new Set([
+    '超时跟进状态',
+    '超时原因',
+    '解决措施',
+    '超时跟进人',
+    '预计完成日期',
+    '最近跟进时间',
+  ])
+  const followupColumns: number[] = []
+
+  for (let column = 1; column <= worksheet.columnCount; column += 1) {
+    if (followupHeaders.has(worksheet.getRow(1).getCell(column).text)) {
+      followupColumns.push(column)
+    }
+  }
+
+  for (let rowNumber = 2; rowNumber <= worksheet.rowCount; rowNumber += 1) {
+    const row = worksheet.getRow(rowNumber)
+    let lineCount = 1
+
+    followupColumns.forEach((column) => {
+      const cell = row.getCell(column)
+      cell.alignment = { vertical: 'top', wrapText: true }
+      if (typeof cell.value === 'string') {
+        lineCount = Math.max(lineCount, cell.value.split(/\r?\n/).length)
+      }
+    })
+
+    if (lineCount > 1) {
+      row.height = Math.max(20, lineCount * 18)
+    }
+  }
+}
+
 type TimelineMetricMap = Record<
   string,
   {
@@ -145,6 +180,13 @@ const TIMING_DETAIL_DEFINITIONS: TimingDetailDefinition[] = [
   { header: '实际-运营上架', metricKey: 'listing', valueType: 'actual' },
 ]
 
+const TIMEOUT_FOLLOWUP_STAGE_ORDER = new Map(
+  Array.from(new Set(TIMING_DETAIL_DEFINITIONS.map((item) => item.metricKey))).map((stageKey, index) => [
+    stageKey,
+    index,
+  ]),
+)
+
 function formatDayValue(value: number | null | undefined) {
   if (value === null || value === undefined || Number.isNaN(value)) return ''
   return value
@@ -198,14 +240,15 @@ function formatTimeoutFollowupStatus(status: OaBoardTimeoutFollowupDTO['status']
 }
 
 function buildTimeoutFollowupExportValues(followups: OaBoardTimeoutFollowupDTO[]) {
-  const records = [...followups].sort((left, right) => left.stageLabel.localeCompare(right.stageLabel, 'zh-CN'))
+  const records = [...followups].sort((left, right) => {
+    const leftOrder = TIMEOUT_FOLLOWUP_STAGE_ORDER.get(left.stageKey) ?? Number.MAX_SAFE_INTEGER
+    const rightOrder = TIMEOUT_FOLLOWUP_STAGE_ORDER.get(right.stageKey) ?? Number.MAX_SAFE_INTEGER
+    if (leftOrder !== rightOrder) return leftOrder - rightOrder
+    return left.stageLabel.localeCompare(right.stageLabel, 'zh-CN')
+  })
   const joinByStage = (value: (record: OaBoardTimeoutFollowupDTO) => string | null) =>
     records
-      .map((record) => {
-        const text = value(record)
-        return text ? `${record.stageLabel}：${text}` : ''
-      })
-      .filter(Boolean)
+      .map((record) => `${record.stageLabel}：${value(record)?.trim() || '-'}`)
       .join('\n')
 
   return {
@@ -216,7 +259,9 @@ function buildTimeoutFollowupExportValues(followups: OaBoardTimeoutFollowupDTO[]
     timeoutActionPlan: joinByStage((record) => record.actionPlan),
     timeoutFollowUpOwner: joinByStage((record) => record.followUpOwner),
     timeoutExpectedResolveDate: joinByStage((record) => record.expectedResolveDate),
-    timeoutLastFollowedAt: joinByStage((record) => record.updatedAt?.replace('T', ' ').slice(0, 16) ?? null),
+    timeoutLastFollowedAt: joinByStage((record) =>
+      (record.lastFollowedAt ?? record.updatedAt)?.replace('T', ' ').slice(0, 16) ?? null,
+    ),
   }
 }
 
@@ -463,6 +508,7 @@ export async function GET(request: NextRequest) {
       applyHeaderStyle(overview)
       applyHeaderStyle(detail)
       applyTimeoutCellStyle(detail)
+      applyTimeoutFollowupExportStyle(detail)
 
       const buffer = await workbook.xlsx.writeBuffer()
       const fileName = `oa-board-${nowStamp()}.xlsx`