2.4 KiB
2.4 KiB
name, description, metadata
| name | description | metadata | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| product-retention-decision | Evaluate profit-based aftersale handling by product number and region, include return depreciation loss (default 20%), and recommend among return vs discount-compensation vs release-goods. |
|
product-retention-decision Skill (OpenClaw)
Use this skill when user asks:
- 货号 + 省市区,判断退货还是补偿更划算
- 计算该订单利润后给出补偿区间
- 希望尽量留客、降低售后成本
- 要求把退回折旧损失(如20%)纳入决策
- 要求比较“退回/优惠/放货”三种方案
Required inputs
product_no(货号/商品ID/SPU/SKU)province- Optional:
city,district
Command
product-retention-decision --product-no "<货号>" --province "<省>" [--city "<市>"] [--district "<区县>"] --days 15 --warehouse-transfer-fee 0 --depreciation-rate 0.20 --limit 10
Cost model (15 days)
估算按订单均值:
- 销售价格(avg_sale_amount_per_order)
- 产品成本(avg_cost_amount_per_order)
- 发货运费(est_outbound_freight_per_order_15d)
- 退货运费(est_return_freight_per_order_15d)
- 仓储转运费(warehouse_transfer_fee_used)
- 退回折旧损失(depreciation_loss_if_return = 产品成本 * depreciation_rate)
公式:
est_profit_per_order = 销售 - 成本 - 发货运费 - 退货运费 - 仓储转运费
三方案净收益比较:
option_return_net_profit = -(发货运费 + 退货运费 + 仓储转运费 + 退回折旧损失)option_discount_net_profit_{low/high} = (销售 - 成本 - 发货运费) - 补偿金额option_release_net_profit = -(产品成本 + 发货运费)(放货:仅退款不退货)
Output result sets
- 样本概览(订单数、发货件数、退货率)
- 利润估算因子(5项成本+利润)
- 处置建议(退回/优惠/放货三方案净收益、补偿区间、推荐方案、置信度)
- 快递策略TOP(近15天)
- 仓库策略TOP(近15天)
Execution rules
- Always run
exec: company-db healthonce per turn before this command. - Piece/order counts first; amount as model inputs.
- If no sample, return clear fallback (放宽地区条件或延长周期) and do not fake compensation.
- This route must stay in SQL only.